A Note From Kate: What’s in My Summer Suitcase?

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Even though LA is warm pretty much year-round, I still wait all year for summertime. I love spending days on end in my swimsuit – it’s such a freeing feeling!

When packing a bag for a summer trip, my fashion essentials include flowy dresses, little shorts and body jewelry. My summer beauty must-have is coconut oil; when I’m on the beach, I run a little through my hair to tame it. Ryder likes putting lemon juice in his hair in the summer (which is something I also did as a kid) – which usually results in at least one lemon floating around in my purse!

A great bonus of summer’s skimpier clothes is the space it frees up in my suitcase. Everything I need fits in a carry-on. Instead of packing a pair of heels, I wear them on the plane so that I have even more room in my bag.  Once I’m aboard, I swap them for super cozy fuzzy socks (which also come in handy when going through security), which are an absolute must when I’m traveling.

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15 Responses
  • Rachel Macy
    May 7, 2015

    Fabletics, your VIP membership is scammy. I thought I was buying a $25 outfit and wound up with a $50/month membership I don’t want. And your office just happens to be closed at 1pm on a Friday when I call to cancel it despite advertising office hours of 9am-9pm AEST. Get a more respectable business model!!

  • Fabletics Support Squad
    May 7, 2015

    Hi Rachel, I’m so sorry for any frustrations. When you made your first purchase, you were given the option to shop as a Guest member with no monthly action needed, or checkout as a VIP and receive special pricing. As a VIP, please know that you’ll also have the option to skip the member credits if nothing catches your eye. The skip button is located next to your profile picture, and available only during the 1st – 5th of each month. If you forget to skip, a $49.95 member credit is issued to your account which can be used towards a future purchase. Credits don’t expire so you can use them at anytime. Should you need further help, our Fabletics Consultants can be reached at +61-1-800-668-512, available 7 days a week from 9 Am to 9 Pm AEDT. – Thomas A.

  • Rachel Macy
    May 7, 2015

    So explain to me, Thomas, why when i call the same number you have given me at 2pm AEDT, i get a voicemail saying the office is closed?

  • Corina De Wildt
    May 7, 2015

    I am having the same problem! I have had unauthorised payments deducted from my account and was under the impression I was making a once off purchase! This is ridiculous! I have tried calling the number and it says it is closed! Please contact me ASAP!!

  • Fabletics Support Squad
    May 7, 2015

    Hi Rachel, my apologies for any frustrations. I have notified the appropriate department and our tech team is currently looking into this. Please try calling back a little later. We appreciate your patience in the meantime. – Thomas A.

  • Jeremy Joly
    May 10, 2015

    i had the exact same problem, i didnt have access to a computer this month cause mine was broken, but had the number, and was trying to call to see if they could cancel my account, and everytime i called it said they where closed, and this has been happening to me for months, now im out $100 total that i really cant afford to be out of right now, and have a total of 2 credits that I honestly dont have a use for, cause my account with this company was started by an ex, we arent together anymore, so im out $100, and cant seem to cancel this thing and get my money back… this is ridiculous.

  • Jeremy Joly
    May 10, 2015

    im going to be filing a complaint with the BBB.

  • Ray Beaton
    May 10, 2015

    They do that on PURPOSE, say they are closed so you miss out on skipping and have another charge on your card. PLEASE DO NOT BUY FROM THIS SCAM COMPANY!!

  • Fabletics Support Squad
    May 11, 2015

    Hello Jeremy Joly, we are truly sorry for any frustration you are experiencing. We will be escalating your concern to our Quality Assurance team for review. Please allow 48-72 business hours for our team to reach out to you. -Bilan J.

  • Fabletics Support Squad
    May 11, 2015

    Hi Rachel, we wanted to check in to find out if you were able to get through the phone lines. If not, please inbox us additional details (member ID #, phone # you dialed, whether you called from a land line or mobile phone) so that we can forward it to the appropriate department for review. -Bilan J.

  • Fabletics Support Squad
    May 11, 2015

    Hi Rahcel, we would like for our team to look a bit further into your concern. Do you mind providing a few more details for review? Please inbox us and provide your member ID #, phone number you dialed, and whether you called from a mobile phone or land line. Thanks! -Bilan J.

  • Rachel Macy
    May 11, 2015

    All good. I was able to get through after the fourth call. I appreciate that the problem was eventually fixed and the membership successfully cancelled. As a new mum, I did not appreciate how complicated it was to undo a mistake that was so easy to get into. Cheers, Rach

  • Sally Michelmore
    May 12, 2015

    Hi Ladies has anyone had any luck getting through to customer service yet? i too am receiving a voice mail that says I am calling outside of working hours. This company is a scam and is completely misleading, surely it has to be closed down.

  • Jeremy Joly
    May 13, 2015

    no luck for me so far, and no contact yet :/

  • fabAndrea
    June 11, 2015

    I have had NO Problems at all with the Fabletics team, I have actually emailed them and thanked them for their “second to none” service.  And I am up here in Canada…..  My orders have been handled quickly and concisely, I have had no problem if I want to “skip a month”… and whenever I call them I always get someone on the phone quickly.  So, I’m sorry to hear that a handful of people are having a problem, but my experience has been the opposite, I am thrilled with Fabletics, with the products/styles/quality and even more so with any communication I’ve had to have with Customer Service, they have always been very helpful and worked with me on substitutions if a certain product in an outfit isn’t available in my size…. I say “Kudos” to Fabletics and everything about them, and thank you Kate for bringing this to the Canadian market!  I will be a dedicated customer for a long time 🙂